A booking is confirmed only upon receipt of a deposit .
Full payment must be received no later than five (5) weeks prior to the retreat start date. If full payment is not received by this deadline, we reserve the right to cancel the booking and retain the deposit.
We do not store card payment details. Payment data is processed securely via third-party providers and is not shared with us beyond what is necessary to confirm payment.
All prices are stated in Euros (€).
Participants are responsible for all bank charges, transfer fees, and currency conversion costs. The amount received by us must equal the full advertised price.
All travel arrangements, including flights, certain transfers, visas, and related costs, are the sole responsibility of the participant.
Unless explicitly stated in writing, transfers to and from the retreat location are not included.
We accept no liability for travel delays, cancellations, missed connections, or issues relating to travel documentation, including visas and passports.
It is a strict condition of participation that all participants hold valid travel insurance covering, at minimum: retreat participation, medical expenses, cancellation, personal injury, and loss or theft of personal belongings.
We reserve the right to request proof of insurance at any time before or during the retreat. Failure to provide valid insurance may result in exclusion from the retreat without refund.
Where applicable, participants should also carry a valid European Health Insurance Card (EHIC/GHIC or equivalent).
Cancellations must be made in writing.
Cancellations received more than eight (8) weeks before the retreat start date will receive a refund minus the non-refundable deposit.
Cancellations received within eight (8) weeks of the start date are non-refundable and non-transferable.
No refunds will be issued for late arrival, early departure, absence, or unused services once the retreat has commenced.
We strongly recommend that all participants obtain comprehensive travel insurance covering cancellation.
We reserve the right to make reasonable changes to the retreat, including but not limited to: accommodation, instructors, schedule, activities, and itinerary.
Where changes are necessary, we will provide a service of equivalent standard where reasonably possible.
Such changes do not constitute grounds for cancellation or refund.
Activities, excursions, and scheduling may be amended or withdrawn at short notice due to operational, weather, safety, or logistical reasons.
In the unlikely event that we cancel the retreat, all monies paid will be refunded in full within ten (10) working days. This constitutes full and final liability.
We are not responsible for any additional costs incurred by the participant, including flights, accommodation, or travel expenses.
We provide services with reasonable care and skill.
To the fullest extent permitted by law, we accept no liability for:
Participation in all activities is voluntary and undertaken entirely at the participant’s own risk.
Nothing in these terms excludes liability for death or personal injury caused by our negligence or any liability which cannot be excluded under applicable law.
While we aim to provide a positive and rewarding experience, we cannot accept responsibility for individual enjoyment of activities or for personal expectations of the holiday experience.
Where one individual books on behalf of others, they confirm they have authority to accept these terms on behalf of all participants.
Each participant is individually bound by these terms as if they had entered into the agreement directly.
Participants are solely responsible for the safety and security of their personal belongings at all times, including within accommodation, vehicles, and retreat venues.
We accept no responsibility for loss, theft, or damage to personal property.
Any issues must be raised with the Retreat Director as soon as reasonably possible during the retreat to allow for resolution.
Failure to raise an issue during the retreat may limit our ability to address it afterwards.
We do not store payment card details.
Personal data is collected and processed solely for the purpose of administering the retreat and in accordance with applicable data protection laws (including GDPR where applicable).
We do not sell or share personal data with third parties for marketing purposes.
Any formal written complaint must be submitted within fourteen (14) days of the retreat end date. Complaints received after this period may not be considered.